Job Vacancies

Reservations Sales Consultants (Full time and Part time considered)
Competitive salary
No Agents Please

The JG Travel Group is one of the UK’s leading tour operators of group travel offering exciting and diverse value for money tours, ranging from short breaks, classic seaside resort holidays, heritage tours, London theatre breaks, Sporting, Family and Tribute breaks, and European holidays, including Cruises, through a number of distinct brands. We are looking to recruit a number of experienced Reservation Sales Consultants to work as part of our Reservations team, with an immediate start.

Within this varied and busy role, the main duties include the following:

  • Selling holidays and tours to suit customer requirements;
  • Selling holiday insurance and other related products;
  • Responding to customer enquiries efficiently and professionally;
  • Accurately taking customer payments;
  • Providing exceptional service to our customers along with looking for further sales opportunities;
  • Logging all customer booking details onto the Company’s computerised booking system;
  • Completing paperwork to be sent out to customers;
  • Processing brochure requests;
  • Maintaining up-to-date product and tour knowledge in order to provide excellent customer service.

The ideal candidates for these exciting roles will have excellent communication and customer services’ skills, be computer literate, a fast learner, friendly and patient along with the ability to maximise every sales opportunity. Prior telesales or customer service experience ideally in a travel environment is desirable. Training will be provided.

As our Reservations office is open seven days a week, flexibility in terms of working hours is an absolute must. In return we will consider flexible working arrangements.

If you feel you have the relevant experience and attributes for this exciting role please send your CV straight away to Helen Moylan, HR Director at recruiting@omegabreaks.com

Full Time Salary: £20,750
Potential OTE: £22-£23K

Weekend part-time Reservations Sales Consultants  

Competitive salary

No Agents please

The JG Travel Group is one of the UK’s leading tour operators of group travel offering exciting and diverse value for money tours, ranging from short breaks, classic seaside resort holidays, heritage tours, London theatre breaks, Sporting, Family and Tribute breaks, and European holidays, including Cruises, through a number of distinct brands.  

We are looking to recruit a number of part-time Reservation Sales Consultants to work as part of our Reservations’ team over the weekend (or evenings), with an immediate start.

Within this varied and busy role, the main duties include the following:

  • Selling holidays and tours to suit customer requirements;
  • Selling holiday insurance and other related products;
  • Responding to customer enquiries efficiently and professionally;
  • Accurately taking customer payments;
  • Providing exceptional service to our customers along with looking for further sales opportunities;
  • Logging all customer booking details onto the Company’s computerised booking system;
  • Completing paperwork to be sent out to customers;
  • Processing brochure requests;
  • Maintaining up-to-date product and tour knowledge in order to provide excellent customer service.

The ideal candidates for these exciting roles will have excellent communication and customer services’ skills, be computer literate, a fast learner, friendly and patient along with the ability to maximise every sales opportunity. Prior telesales or customer service experience ideally in a travel environment is desirable but attitude and commitment is more important. Either way, full training will be provided.

If you feel you have the relevant experience and attributes for this role please send your CV straight away to Helen Moylan/ HR Director at recruiting@justgoholidays.com.

Full Time Salary: £20,750
Potential OTE: £22-£23K

Commercial Sales Executive

Competitive salary

No Agents please

 

The JG Travel Group is one of the UK’s leading tour operators of group travel offering exciting and diverse value for money tours, ranging from short breaks, classic seaside resort holidays, heritage tours, London theatre breaks, Sporting, Family and Tribute breaks, and European holidays, including Cruises, through a number of distinct brands. 

 

The JG Travel Group is one of the UK’s leading tour operators of group travel offering exciting and diverse value for money tours, ranging from short breaks, classis seaside resort holidays, heritage tours, London theatre breaks, Sporting, Family and Tribute breaks, and European holidays, including Cruises, through a number of distinct brands.

 

We are looking for someone who is sales focussed and analytical with strong Excel skills (advanced formula level), along with sales or advertising experience to join our Insight Team within the Commercial Division, to monitor sales to help maximise revenue. This detailed conscious role will appeal to someone who is tenacious in achieving sales success. Specific accountabilities include the following:

 

  • Select products to advertise, based on analysis of passenger numbers and marketing channel, to an agreed schedule;
  • Review and optimise performance through reporting, analysis, recommendations and testing.
  • Preparation and distribution of weekly business report;
  • Create & maintain channel reporting for regional press and direct mail;
  • Create and schedule relevant reporting to ensure effective decision making;
  • Based on sales requirements, select product features for regional press advertising, ensuring an economical balance of brand, revenue aspiration and departure dates;
  • Continually monitor passenger numbers and take appropriate action including additional advertising;
  • Assisting with ad-hoc departmental reporting.

 

Although the ideal candidate will ideally have a track record in a similar role within the travel industry, experience of administration and/ or inventory control would be desirable. Ideally you will have good UK geographical knowledge and be persistent, resilient and determined to see a process through to the end, along with the ability to work effectively within a fast-paced environment. Along with strong attention to detail, the ideal candidate must be an analytical thinker with strong reporting skills. Some VBA/ SQL skills would also be desirable but not essential.

 

If you feel you have the relevant experience and attributes for this role please send your CV and letter of application along with salary expectations to Helen Moylan/ HR Director at recruiting@justgoholidays.com  without delay !

 

Route Planning Officer

Cheltenham office or home based/ Hybrid considered

(Working 5 days in 7 including weekends on rota basis)

No Agents please

 

The JG Travel Group is one of the UK’s leading tour operators of group travel offering exciting and diverse value for money tours, ranging from short breaks, classic seaside resort holidays, heritage tours, London theatre breaks, Sporting, Family and Tribute breaks, and European holidays, including Cruises, through a number of distinct brands. 

We are looking for someone to join our busy Transport Team to support the delivery of the tour itinerary delivery by assisting in logistical planning, efficiently routing and timing coach tours for the best customer experience whilst being mindful of legislative and budgetary constraints.

The ideal candidate must have excellent knowledge of the UK road network, with a background in service delivery. The main duties for this varied role will include the following:

  • Interpret and analyse multi-channel data and create efficient routes and times for our coach tours.
  • Contribute to developing process and systems to enhance the procedures
  • Assist with the on-going inputting of information held on all internal systems (T3 and JNet).
  • Support the distribution of driver itineraries and customer pick-up lists to all coach / feeder operators prior to tour departure.
  • Action last minute customer amendments and cancellations by informing relevant stakeholders (coach operators, drivers, feeder operators, port staff, on-call staff, Reservations, hoteliers).
  • Office based every third weekend and holiday cover when required.
  • Work on a rota basis to cover the after hours phone

 

Reliable and results-focused, we are looking for someone who is highly organised and able to prioritise their workload. They must be computer literate particularly with a good working knowledge of Excel, have solid teamwork skills and be confident to use their own initiative. Previous experience of travel, tour and / or coach operating with service delivery would be an advantage, however experience in other logistic roles will be considered, along with an in-depth knowledge of the geography of the UK.

 

As our tours operate 24 hours a day, every day of the week, flexibility in terms of working hours is an absolute must.

 

If you feel you have the relevant experience and attributes for this role, please send your CV and letter of application to Helen Moylan/ HR Director at recruiting@justgoholidays.com

 

 

Transport Assistant

Competitive salary

(Working 5 days in 7 including weekends on rota basis)

No Agents please

The JG Travel Group is one of the UK’s leading tour operators of group travel offering exciting and diverse value for money tours, ranging from short breaks, classic seaside resort holidays, heritage tours, London theatre breaks, Sporting, Family and Tribute breaks, and European holidays, including Cruises, through a number of distinct brands.

We are looking for someone to join our busy Transport Team to help support our drivers, coach companies, tour managers and customers with day to day logistical queries as they travel within the UK and continent. In addition, this role will contribute to the delivery of our tours as well as assisting in the general administration duties required within this operational team. The main duties for this varied and service delivery based role will include the following:

  • On a daily basis, act as one of the main points of contact for drivers/ coach companies operating our tours to ensure they have the necessary information and support to deliver our holidays to a consistently high level.
  • Support the logistical delivery of the coach operation by completing routing and timing of selected tours.
  • Support the organisation of feeder vehicle requirements.
  • Deal efficiently and effectively with incoming telephone calls and emails from external (coach operators, taxi operators, ferry companies, tour managers, and hoteliers) as well as internal departments such as Finance, Operations, Administrations, Reservations and customers.
  • Assist with the planning and booking of customers’ flight and rail tickets.
  • Assist with the on-going management of information held on all internal systems (T3 and jNet).
  • Collate and distribute (by email) driver itineraries and customer pick-up lists to all coach / feeder operators prior to tour departure.
  • Action last minute customer amendments and cancellations by informing relevant stakeholders (coach operators, drivers, feeder operators, port staff, on-call staff, Reservations, hoteliers).
  • Assist in the management of Compliance Records to ensure that all transport suppliers are providing vehicles that are insured, road worthy and fit for purpose.
  • Work on a rota basis to cover the after-hours phone (after training), as well as working regular weekends, plus mid-week on a rota with early and late shift patterns.
  • Working with the Customer Contact department, handle any lost property issues in a timely, efficient and cost effective manner.
  • Periodically accompany visits to the key transport providers.

The ideal candidate for this exciting role will be an excellent communicator with strong people skills who has a focus on delivering excellent customer service at all times. We’re looking for someone who is highly organised and able to prioritise their workload. They must be computer literate, have solid team work skills and be confident to use their own initiative. Previous experience of travel, tour and / or coach operating with service delivery would be an advantage, however experience in other logistic roles will be considered, along with an in-depth knowledge of the geography of the UK. Training in the role will be provided.

As our tours operate 24 hours a day, every day of the week, flexibility in terms of working hours is an absolute must.

If you feel you have the relevant experience and attributes for this role, please send your CV and letter of application to Helen Moylan/ HR Director at recruiting@justgoholidays.com

 

 

Purchase Ledger/ Finance Assistant

Full-time (Monday – Friday)

No Agents please

The JG Travel Group is one of the UK’s leading tour operators of group travel offering exciting and diverse value for money tours, ranging from short breaks, classic seaside resort holidays, heritage tours, London theatre breaks, Sporting, Family and Tribute breaks, and European holidays, including Cruises, through a number of distinct brands.

We are looking for an experienced Purchase Ledger Assistant with a can-do attitude, to work within our small, and friendly Accounts’ team. With the ability to deal with high volumes of processing, the main duties include the following:

  • Checking hotel purchase invoices against our invoice authorisations sheets and querying discrepancies with the hotel contracting team
  • Ensuring the invoice authorisation sheets are a fair reflection of invoices received and invoices still be received / approved.
  • Posting approved invoices onto Sage 200 Accounts system
  • Preparing payment runs and posting payments through the bank
  • Reconciling purchase ledger accounts to statements
  • Assisting in the completion of the purchase ledger month-end processes
  • Liaising with colleagues and suppliers to resolve purchase ledger queries
  • Managing the set-up of new supplier accounts
  • Contacting customers to chase their balance payments
  • Assisting in office related activity such as post, returned mail etc
  • Any other additional administrative duties that assists the effective running of the Accounts’ team.

The ideal candidate for this exciting opportunity will have excellent organisation and time management skills, be computer literate, particularly Excel and Word, with a high level of concern for accuracy and attention to detail. Previous Sage 200 Accounts’ experience would be an asset although not essential. Good communication and supplier relationship skills are vital as well as excellent numerical skills, as well as someone who works well within a team.

If you feel you have the relevant experience and attributes for this exciting role please send your CV straight away to Helen Moylan, HR Director at recruiting@justgoholidays.com